"A future of sustainable employment and hiring practices"
A service business model that provides employment solutions and on-the-job support programs. The services not only help your employees overcome barriers and improve work performance, but also enhance the company’s work environment by creating tools that foster workplace inclusivity and diversity.
Roles
User needs analysis
Market research Interaction design
Video editing
Softwares
Illustrator After Effects
Site Mockup
THE DESIGN CHALLENGE
We were prompted to investigate a social issue and ultilize design knowledge and methodologies to generate feasible design solutions. Coming from a developing country, my interests lie in improving people’s quality of life, which inspired me to look into discriminatory hiring, especially when it comes to employment among people with physical disabilities.
?
“How can we increase employment rate for people with physical disabilities and help them retain their jobs?”
It was important to identify the gaps in existing services - which I believe didn’t justify why people with physical disabilities are capable candidates to many employers out there. I created 2 personas based on my in-depth interviews with 2 employers, then performed a competitive analysis of the role played by March of Dimes, Stopgap Foundation and the Government and built diagrams to illustrate my findings.
Employment rate among people with disability compared to their abled-body counterparts
Statistical Data
Risk of being rejected if the disability is revealed to a potential employer.
Additional cost of hiring an extra helper
Employer Interview Insights
Risk of closing down the entire business, due to workplace accidents or legal matters
Authority over building construction/ renovation
An extreme lack of accomodations, lack of training, lack of care.
Risk of being rejected if the disability is revealed to a potential employer.
Buildings that are built before the new building code exists are mostly inaccessible
Employers' attitudes and a lack of knowledges, willingness to utilize resources to create opportunities for people with physical disabilities.
Finding a balance between the physical and digital environment is important.
Remodelling workplace is a complicated process.
Diagrams & Personas
User Journeys
Employees with a disability often undergo job training at an employment center before being sent to a designated company. They are equipped with standardized assistive devices and basic skills that will prepare them for the job. Unfortunately, they are bound to encounter unexpected problems that are beyond what their tools are capable of. So often, their employers are unable to help due to the lack of knowledge and resources.
After identifying new opportunities, I created a business model canvas, following by story boards to illustrates the client’s journeys. For this project, it was important that I employ the business aspects of service design, including cashflow projections, branding, and marketing in order to prototype a comphensive business proposal.
Proposing solutions to bridge the gap
Business Model Canvas
Sample Budget
PROJECT OUTCOME
The service is contract-based. There are 3 different packages with affordable price points according to the size of your business and the number of employees who will be using our services.
Company’s employees will get the help they need from one-on-one counseling with ATTUNE’s consultants, then, solutions are tailored to the needs of each employee and report back to the employers in a timely fashion so that they are able to gather all the missing pieces that will enable their employees to work at their best. There are 3 service packages, each with a different rate depending on:
1. The size of your company
2. The ratio of ATTUNE’s consultants to you company’s employees.
3. The cost of research and development of solutions.
There are 3 service packages, each with a different rate depending on the factors listed above. The contract continues for a period of 6 months. In the event that companies encounter financial problems, ATTUNE can help them find available fundings that will grant them access to the services.
For more details about this project:
